Frequently Asked Questions

We offer four different tour prices inlcuding:
Regular summer prices; 
Regular winter prices; 
Private summer prices and
Private winter prices.

You can either book a regular or private tour for your Turkey trip.
We can also offer these packages as land only tours without hotel accommodation. If you wish to use a hotel other than those listed please let us know and we can arrange this for you.

What are the exact dates of your tours?
Daily departure to the destinations mentioned in the itinerary.

How can I book my vacation?
After you have fully explored this web site and found a tour that suits you, simply complete the short booking form that you will find at the bottom of each tour itinerary page or call in Turkey 0090 549 540 5401 or 0090 549 540 5406. We will check availability for your preferred date and respond by e-mail or telephone. Once availability has been confirmed and you are happy to go ahead with the booking, we charge a booking deposit to your credit card. An e-mail confirming all the details of the tour, including, hotel name, domesticflights if booked with us, will be sent immediately. Most importantly, please ensure you send us your full name as per your passport so we can make your flight reservations correctly.

What  are land only tours?
Land only tours include everything stated on the itinerary other than hotel accommodation. Land only tours include: tours, entrance fees, transport, guides and airport transfers

What do we mean by mean Regular Tours and Private Tours?
Regular tours include group sightseeing, entrance fees and transfers. This is a great way to meet others and share your sightseeing experience.

Private tours provide a more intimate environment as your group will have your own guide as well as private transfers.You will enjoy your own tour guide, driver and vehicle throughout the duration of your tour. No other people can join your tours.

What is Your Group Size?
We mostly operate with approximately 15 guests on our daily tours.

Are our Domestic flight tickets included in the package?
Yes all your Domestic flights have been included in your tour package.
Are our International flight tickets included in the package?
No. Your International flights are not usually included in our Turkey packages. If requested however, we can help you.

What are the discounts for children?
Under 2 years of age, your child will travel free of charge by land. Flight ticket insurance cost will be 20 Euro only.
Children under 6 years of age are charged at 50% of a full priced adult tour in Istanbul
Children 7-11 years of age are charged at 75% of a full priced adult tour in Istanbul. 
Children above 11 years are full priced adult fares.

How much is the deposit?
Your booking deposit 30% of the total invoice amount.
Once paid, we can confirm your flight reservations and hotel arrangements for you.
To check out on which tours these discounts apply to, check our prices section. Note that we must receive your booking form and 30% deposit in order to secure your discounted rate. The remaining balance of your tour must be paid a minimum of 4 weeks before your tour start date.

Last Minute Bookings?
Price of your plane tour may change when booking last minute. Prices indicated are subject to flight availability and minimum 4 weeks notification before the commencement of your tour. Please contact TravelShop Turkey if you wish to book last minute.

Are prices guaranteed?
Our price guarantees that no increase in land costs will occur, once you have paid the deposit for your tour. This is your protection against international currency fluctuations. When you have paid for your domestic flight in full, there will be no change in the cost of the ticket, even if airfares rise later.

How is your transportation coach during the tour?
The transportation coaches we use are like public buses used intercity. All of the buses we use have air conditioner. Most of them have Tv and we offer soft drink,coffee,tea, chocolate, cake and biscuit during the journey..All of the buses used intercity are very clean, comfortable and safe. You will witness a lot of interesting and beautiful views during the journey.

How can I find your staff at the airport?
When you arrive after your customs and baggage collection, our friendly staff will be waiting with your name and a TravelShop Turkey sign at the arrivals gate. They will asist you to our transportation and with your onward tour.

How can I get to the airport from my hotel or tour on my last day?
We arrange transportation from all destinations in Turkey. We will pick you up from your hotel or at the end of your tour, and deliver you to the airport minimum 1 hour before your domestic flight departure time, or 2 hours before your international flight departure time.

How can I get my domestic flight tickets from TravelShop Turkey?
A copy of all your flight tickets, tour voucher, itinerary, hotel contact information and confirmation email will be sent to you upon request before your arrival in Turkey. We also give this to you in your welcome pack upon arrival at the airport.

Why should I purchase travel protection?
For the same reason that you have house and car insurance - to protect you, your loved ones, your possessions and your travel investment. If you or your family have unexpected health problems, experience flight delays or have possessions stolen during your vacation, you receive money back.

Why do I see no triple room rates featured in your brochure?
Because there is no reduction in cost for a third person sharing a room with two others. Turkey hotel rooms tend to be smaller than North American rooms and the third bed may be a rollaway. We suggest taking a twin and a single so that your party will be more comfortable. However, we can request triple rooms in most hotels in Turkey.

How much luggage can I take?
On bus tours space for luggage is limited so each passenger is permitted to take one piece of luggage (suitcase or garment bag) per person. In addition, all passengers on coach tours receive a handy carry-on bag, which may be stowed under your seat or overhead in the coach.

In which kind of hotel will we stay?
Our hotels are 3, 4 and 5 star hotels. We dont work with the hotel below 3 stars. You can choose the hotel categories whichever you want. In some parts of Turkey there are peculiar hotel. For example there are cave hotels in Cappadocia, boutique hotels in Urfa and Mardin and treehouses in Safranbolu and Amasya. The open buffet breakfast is included in all hotels.

At what time does the coach tour leave the hotel in the morning?
Departure time depends on the itinerary to be covered on any particular day. In Turkey departures are usually at about 8:00 am to 8:30 am, while in Ireland distances are shorter and the group usually leaves at 8:45 am to 9:00 am.

How early can I check into the hotel on day of arrival?
You may check into rooms between noon and 1:00 pm, depending on the hotel policy. If hotel room available then we can help you to check in early if not we have to wait til 14:00pm or you may use this time to take a walk, have a snack or do a little exploring.

How much time do we spend on the coach every day?
We want you to see as much of Turkey as possible without spending all of your time on the coach. We generally incorporate a sightseeing feature each morning and afternoon. And there are breaks at every 2 or 3 hour intervals or less so that you may stretch your legs, purchase a snack or lunch, take photos, smoke and avail of restrooms.

Will we have opportunities to take walks and exercise?
Many of our tours incorporate walking tours in interesting places such as Topkapi Palce, Pergamon, Ephesus and Cappadocia. These are leisurely paced walks with a guide. We suggest that you take a pair of comfortable shoes with non-slip soles as many historic places have uneven paving.